To help staff maintain their focus on healthcare, Greenway Health offers industry-leading certified electronic health records for community health centers and practice management systems with an integrated suite of electronic dental record (EDR), revenue cycle, interoperability, patient engagement and reporting solutions. These solutions have the power to keep up with the wide range of services CHCs offer and assist with required data capture, including Ryan White and UDS reporting.
CHCs have unique administrative challenges, such as scheduling patients to see several different providers in the same visit and using a sliding scale for billing. They may also see higher-than-average numbers of Medicare and Medicaid patients or consider becoming a Patient-Centered Medical Home (PCMH). Greenway Health’s administrative tools take the burden out of coordinating care, calculating fees and capturing required reporting data. They are also National Committee for Quality Assurance (NCQA) certified with prevalidation credits for PCMH and have already helped hundreds of practices and clinics receive recognition as medical homes.
Greenway Health’s revenue cycle management (RCM) services are tailored to help CHCs manage billing complexities and achieve better collections results. RCM representatives have state-specific payer expertise and diligently track changing Medicare and Medicaid rules to minimize denials. Each clinic using RCM services has a dedicated team of financial analysts that’s matched to the clinic’s unique billing mix — ensuring that analysts’ knowledge of Medicare, Medicaid and state-specific payer rules, as well as FQHC requirements, match billing needs. These teams proactively pursue every dollar clinics are owed, freeing CHC staff to get back to doing what they do best — caring for patients.