My Greenway: Your support, training, and resource center
Request an update or report an issue by logging a case or live chatting directly with a member of the support team.
Refresh your skills and learn new ones using free product- and role-specific modules — a great source of support for new employees as well.
Product roadmaps, templates, and technical workflows shed light on product release features. Release readiness courses, e-learnings, and webinars are also available.
Visit the Regulatory Resource Hub for learning materials, targeted videos, and expert solutions to help you report successfully and with minimal frustration.
Brush up on your knowledge with how-to articles, release notes, workflow advice, information bulletins, and other resources.
In light of the workload the developing situation has placed on practices, this page provides a one-stop resource for communication related to the pandemic. Here you’ll find:
- Ongoing product updates
- Product templates, technical workflows, and billing-related documents
- All past email communications
- Webinar invites and recordings
- Additional information as it becomes available
Build your billing knowledge — from the basics to billing for COVID-19
6 KPIs, 7 best practices for improving medical billing performance
Social distancing: Waiting room tips for a better experience
GRS Lunch & Learn series - Eligibility Best Practices
View upcoming customer networking events and workshops!