My Greenway: Your support, training, and resource center

Support cases and Live Chat

Request an update or report an issue by logging a case or live chatting directly with a member of the support team.

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Free training

Refresh your skills and learn new ones using free product- and role-specific modules — a great source of support for new employees as well.

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Product information

Product roadmaps, templates, and technical workflows shed light on product release features. Release readiness courses, e-learnings, and webinars are also available.

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Reporting success resources

Visit the Regulatory Resource Hub for learning materials, targeted videos, and expert solutions to help you report successfully and with minimal frustration.

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Knowledge base

Brush up on your knowledge with how-to articles, release notes, workflow advice, information bulletins, and other resources.

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COVID-19 resources for clients

In light of the workload the developing situation has placed on practices, this page provides a one-stop resource for communication related to the pandemic. Here you’ll find:

  • Ongoing product updates
  • Product templates, technical workflows, and billing-related documents 
  • All past email communications
  • Webinar invites and recordings
  • COVID vaccine administration guides and information
  • Additional information as it becomes available


COVID-19 Virus Resource

COVID-19 Updates and Resources

Connect with us for helpful information, product updates, and other resources to help your practice manage the challenges of COVID-19. STAY UP TO DATE!

View upcoming client networking events and workshops!