Succeed with telehealth

If your practice is just getting started with telehealth, or is considering implementing it, check out these resources for tips and best practices.

Relaxed payer regulations and the future of telehealth

Read this blog for an overview of recent payer changes and why we support continued telehealth flexibility.

Get the telehealth overview

Best practices for telehealth — before, during, and after a visit

Get the most out of telemedicine visits using tools you already have, such as templates for documenting and billing.

Leverage Greenway Tools

COVID-19 telehealth billing: The latest expert advice

Watch this webinar to learn the latest guidelines for telehealth billing and get tips for getting paid during the current crisis.

Watch the Webinar
COVID-19 Virus Resource

COVID-19 Updates and Resources

Visit our COVID-19 dedicated page for further information on telehealth solutions — plus other resources to support your practice during this pandemic. STAY UP TO DATE!

COVID-19 telehealth billing: the latest expert advice

Watch this webinar to learn the latest guidelines for telehealth billing and get tips for billing continuity in a crisis, including:

  • Getting paid during the current crisis
  • ICD-10-CM codes for COVID-19
  • What CMS and other payers consider a telehealth visit
  • Examples of coding for Medicare telehealth visits and virtual check-ins
  • Other resources

Explore telehealth partner solutions

Explore the options below and reach out to one of our telehealth Marketplace Partners for additional information and pricing.

Telehealth - Im your doc

IM Your Doc is a HIPAA compliant, real-time communication platform designed to improve provider to provider or patient/practice engagement.

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Telehealth - Chiron Health

Telemedicine software Chiron Health is designed to get physicians and mid-level providers fully reimbursed for video visits through private payers.

Learn More
Telehealth - Updox

Updox enables practices to communicate with patients in a HIPAA-compliant format — share lab results, answer patient questions, and follow up after visits.

Learn More
Telehealth - Otto health

OTTO Health is a video visit telehealth solution that aims to improve communication, efficiency, and quality of care between patients and their providers.

Learn More

How to get started with a Marketplace partner

Certified, integrated solutions

Greenway Marketplace is an online “store” where Greenway customers can search for, review, and submit inquiries to integrated third-party solutions.

  1. Identify practice needs: Customers can browse the Marketplace for options and submit inquiries about solutions that interest them. 
  2. Initiate a connection: Customer inquiries go directly to the partner, which then drives the sales process, implementation, and ongoing support of the solution.
  3. We take care of integration: Greenway upholds standards for data transfer between solutions and ensures ease of use for customers.
See all Marketplace partners
White Webinar

Marketplace webinars

Browse through our most recent webinars in collaboration with our Marketplace Partners. SEE WEBINARS

Explore COVID-19 resources from our Knowledge Center

Improve medical billing performance. Illustration.
Greenway Blog

6 KPIs, 7 best practices for improving medical billing performance

Read More
Social distancing tips for healthcare waiting rooms. Illustration.
Greenway Blog

Social distancing: Waiting room tips for a better experience

Read More
eligibility functionality
Past Webinar

GRS Lunch & Learn series - Eligibility Best Practices

Read More
Addressing healthcare disparities in the United States. Illustration.
Greenway Blog

Addressing disparities in healthcare during COVID-19

Read More

For all of your digital healthcare solutions and services, Greenway is here to support you.

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