Consumerism in healthcare: what it means for your organization

Today’s patients face greater out-of-pocket costs than ever before. They’ve become savvy consumers — eager to shop around, do research, and take a more active role in their care. To align with that shift, practices are changing the way they deliver care, and the healthcare industry is changing as a result. 

A new white paper from our Marketplace Partner Phreesia walks you through the rise in healthcare consumerism and what it means for your organization. It examines how consumerism is reshaping our industry and explains why leaders should act now to meet patients’ changing expectations and ensure their organizations succeed.

You will learn: 

• Strategies for improving service and boosting patient loyalty
• Tips for engaging patients in their care 
• Best practices for providing the tech-enabled experience that patients want