Why Greenway Is the Right Health IT Vendor for Your Practice

A Foundation Built on Experience and Vision

Greenway’s story began in 1977 with Medical Manager, one of the first electronic health record (EHR) systems in the U.S. Its impact was so significant that the Smithsonian Institution archived the software, recognizing its role in shaping digital healthcare. This legacy is about more than just longevity; it reflects a deep understanding of clinical workflows and a commitment to solving real problems for providers.

In 2013, Greenway Health was formed through a strategic merger and a partnership with Vista Equity Partners, a firm known for backing high-growth technology companies. This relationship has enabled Greenway to invest in innovation while maintaining a strong presence in ambulatory care. From ambient documentation to AI-powered clinical support, Greenway continues to deliver solutions that meet the evolving needs of modern practices.

Technology That Enhances Care, Not Complicates It

Greenway’s Intergy^® EHR is designed to support the way clinicians work. Its interface includes split-screen documentation, predictive order management, and customizable templates tailored to different specialties. These features reduce cognitive load and allow providers to document more efficiently without sacrificing accuracy.

Greenway^® Clinical Assist, our AI-powered documentation tool, surfaces relevant insights during patient encounters, helping providers stay focused on care. Role-based dashboards and specialty-specific workflows ensure that every team member—from front desk to physician—can work confidently and productively.

Infrastructure That Supports Growth and Security

Greenway Secure Cloud powered by AWS offers a modernized infrastructure built specifically for healthcare. Practices benefit from advanced encryption, multi-factor authentication, and elastic scaling that supports HIPAA compliance and data protection.

With 99.9% uptime and multi-region reliability, your systems are available when you need them. Automated updates reduce IT burden, allowing your team to focus on patient care instead of system maintenance. This infrastructure is built to deliver consistent performance while scaling seamlessly with your practice’s growth.

Measurable Impact Across Your Organization

Greenway’s solutions deliver real results. Practices using Greenway Clinical Assist and Greenway^® Document Manager report time savings of up to 2.5 hours per provider per day. Administrative tasks are streamlined through digital document management tools like eFax, eForms, and eSignature.

Greenway^® Patient Connect simplifies coordination and automates key front-office workflows—Patient Referral Management improves care coordination, while automated intake, insurance verification, and appointment scheduling reduce front desk workload and improve data accuracy. Ambient documentation captures clinical notes during visits, freeing providers to engage more fully with patients. These efficiencies translate into better care, happier staff, and stronger financial performance. 

Solving the Challenges That Drive Vendor Switching

Many practices consider switching vendors due to fragmented systems, poor support, rising costs, or lack of specialty-specific functionality. Greenway addresses each of these challenges directly:

• Integrated solutions eliminate data silos and improve workflow across departments.
• Dedicated customer success teams and robust training programs ensure your staff is supported from day one.
• Transparent pricing models scale with your practice and deliver clear ROI.
• Tailored workflows specific to OB-GYN, Pediatrics, Tribal Health, and other specialties ensure relevance and usability across diverse care settings.

Built for What’s Next in Healthcare

Greenway’s partnership with AWS positions it as a leader in cloud-based healthcare IT. Practices benefit from reduced critical incidents, automated infrastructure updates, and multi-layered security architecture that protects patient data and ensures HIPAA compliance.

Clinical decision support tools and real-time alerts help providers identify care gaps and adhere to evidence-based guidelines. Greenway’s platform also supports standards-based interoperability (FHIR, HL7, CDA) and nationwide data exchange through CommonWell and Carequality.

This future-ready architecture ensures your practice can adapt to new regulations, technologies, and patient expectations.

A Partner Committed to Your Success

Greenway Health combines decades of experience with cutting-edge technology and a deep commitment to customer success. Our solutions are designed to support every aspect of your practice—from documentation and billing to patient engagement and compliance.

When you choose Greenway, you’re not just selecting a vendor, you're gaining a dedicated partner invested in your growth, your goals and your future.