Health iPASS is a healthcare technology company that specializes in digital patient engagement and revenue cycle management solutions. Founded in 2013 and now operating as a Sphere company, Health iPASS aims to transform the patient payment experience by offering a cloud-based platform that streamlines administrative tasks for medical practices. The company's mission is to convert bad debt into guaranteed revenue while reducing patient accounts receivable in a patient-friendly manner. By integrating with over 90 practice management systems and supporting more than 850 payers, Health iPASS provides scalable solutions that enhance financial performance and patient satisfaction.

The Health iPASS platform offers a comprehensive suite of tools that manage the patient journey from pre-arrival to post-visit. Pre-arrival features include automated appointment scheduling, patient reminders, and AI-driven insurance verification. At the point of service, the platform facilitates rapid check-ins, cost-of-care estimates, and secure payment collection, including the ability to store a card on file for future charges. Post-visit, Health iPASS continues to engage patients through automated electronic billing, text-to-pay options, and online payment portals. These functionalities have led to significant improvements in revenue collection, with some clients reporting a 97% collection rate of patient responsibility balances. By simplifying the payment process and enhancing transparency, Health iPASS helps healthcare providers increase collections, reduce administrative burdens, and improve the overall patient experience.