The overall satisfaction for Greenway Health customers ... a number we're always looking to improve.
We understand EHR implementation challenges
Our team is here to make sure your practice is getting the most out of your solution. We’ll work with you to establish objectives before moving to the next stage, so that everyone is united in measuring the project’s success.
To maximize your investment, we support the staff at our customer sites with exceptional training tools — during implementation and after for as long as they need it. Whether you’re a multi-site or small practice, Greenway has implementation training options to fit your needs.
Your time is valuable. That’s why your Greenway solution will be implemented on a schedule that works best for you and that won’t interrupt your practice’s daily work flow.
Our migration and implementation teams know that continuity of service is one of your top priorities. We’re there with you every step of the way to ensure that there’s no down time between vendors.
Training doesn’t stop when a practice goes live with a Greenway solution. We’ll stay with you to provide exceptional support for as long as you need it through ongoing training that’s easy, comprehensive, and affordable.
When you partner with Greenway, it’s more than a transactional arrangement. We’re interested in learning about your practice and your employees. We expect to maintain that relationship well past the end of your contract.
Our consultants can help you accomplish your value-based program goals to ensure your practice receives the highest reimbursement possible through payment programs that reward quality and value over volume.
Our consulting group understands industry challenges, has expertise in subjects including government regulations and programs such as MACRA and the MIPS incentive reporting process, and navigates hurdles for our customers.
Our team eliminates obstacles for customers, making it easier for them to do great work and focus on patient care.
We have staff with deep knowledge in industry-specific areas to help you overcome challenges and realize your system’s full potential.
“The trainers are phenomenal. They’re courteous, knowledgeable, patient … they’re straight-across-the-board fantastic.”
We have a solution for every challenge
Technology and services that seamlessly span the front office, clinic, and billing office that help you deliver exceptional care and meet business goals.
Emergency preparedness — prepare your medical practice for when Mother Nature strikes
Episode 76 - The Doc Is In Talking Burnout
Episode 71 - Ready, Set, Go Live
Education, communication make EHR implementation easier
Learn how we can help your practice thrive with quality training, support, and guidance.