Most EHR implementations are judged by the go-live. Did it go smoothly? If the system was up, staff could log in, and patients were seen on day one, the project would be marked as a success.

But a smooth go-live...

Agentic AI in healthcare refers to artificial intelligence systems that can take action, execute multi-step tasks, and operate within clinical and administrative workflows under defined guardrails and human oversight. 

Today's healthcare AI conversations are increasingly focused on generative AI and agentic AI. Yet for many healthcare organizations, their first meaningful experience with AI wasn't a chatbot, a workflow orchestrator, or an intelligent assistant. It was ambient AI.

Ambient...

Healthcare organizations are asking harder questions about their EHR investments—not just what a system does, but what it costs when it doesn't align with how care teams actually work and support change.

The average ambulatory practice loses a significant portion of collectible revenue to administrative friction—not to fraud, undercoding, or difficult payers, but to the ordinary drag of a system that makes getting paid harder than it needs to be. 

The scale...