Small medical practices are often described as the backbone of the U.S. healthcare system. They deliver accessible, community-based care and build long-term relationships with patients. Yet behind the exam room door, many of these practices are quietly struggling, not because of...
The modern visit should close loops, not open them. Yet most EHRs were designed to document care, not run the practice. Teams are left stitching together add-ons and workarounds to manage what actually drives the day: chart prep, documentation, payer...
Care doesn’t end after the visit—but too often, your systems do.
That’s when the second shift begins: after-hours charting, coding cleanup, prior authorization follow-up, and revenue reconciliation that should have moved forward during the day.
Novare™ by Greenway Health®...
The question isn’t whether your team is working hard enough. It’s whether your technology is working hard enough for them. If “pajama time,” prior-auth chasing, and shrinking patient face time feel routine, it’s not a workload problem—it’s your system. ...
In an automated practice, charts are ready at 7 a.m., insurance is verified before check-in, and every visit starts with a clear summary of what matters most...
For decades, the economics of ambulatory care have been shaped less by the delivery of care and more by the work surrounding it. Clinicians and staff spend hours each day documenting, coding, reconciling data, and navigating payer rules. These activities...
Artificial intelligence has become healthcare’s most overused promise and, despite massive investment, remains one of its most underdelivered.
Over the past two years, healthcare organizations have poured billions of dollars into AI-enabled tools to alleviate everything from severe workforce shortages...
I once spent 50 minutes on the phone trying to get a CT scan authorized for a patient with a known lung nodule. Serial imaging is standard of care in these cases. It’s not controversial or experimental. It’s just...