For decades, the economics of ambulatory care have been shaped less by the delivery of care and more by the work surrounding it. Clinicians and staff spend hours each day documenting, coding, reconciling data, and navigating payer rules. These activities...

Artificial intelligence has become healthcare’s most overused promise and, despite massive investment, remains one of its most underdelivered.

Over the past two years, healthcare organizations have poured billions of dollars into AI-enabled tools to alleviate everything from severe workforce shortages...

I once spent 50 minutes on the phone trying to get a CT scan authorized for a patient with a known lung nodule. Serial imaging is standard of care in these cases. It’s not controversial or experimental. It’s just...