Customized Patient Intake Software

Accelerate revenue, drive efficiency and fill staffing gaps with Phreesia

With automated tools for intake, access, payments and more, Phreesia supports patients in taking a more active role in their care and helps Greenway organizations drive outcomes that matter. 

Founded in 2005, Phreesia enabled approximately 150 million patient visits in 2023—more than 1 in 10 visits across the U.S.—scale that we believe allows us to make meaningful impact. Offering patient-driven digital solutions for intake, outreach, education and more, Phreesia enhances the patient experience, drives efficiency and improves healthcare outcomes. 

Learn more about this Partner

Works with:

Prime Suite


Appointment scheduling
Patient Acquisition and Engagement
Specialty Solutions
Patient Education
Billing Optimization
Check-in Solutions
Workflow Efficiency

VIDEO: Improve efficiency and create great patient experiences with Phreesia

With Phreesia, you can:

  • Expand your capacity and streamline patient intake—without adding more staff. You can save 5+ minutes of staff time per visit when patients check themselves in. 
  • Maximize front-office efficiency by digitally collecting patient information, consents and medical history before the visit. More than two-thirds of patients complete their paperwork digitally before they arrive. 
  • Get paid faster and increase collections with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. Patients pay 88% of their copays at the time of service with Phreesia. 
  • Automate eligibility and benefits verification, including AI-driven copay selection, for more than 1,000+ payers using multiple clearinghouses.  
  • Manage after-hours calls and simplify care coordination with smart, automated call tracking and real-time, HIPAA-compliant chat. 
  • Get discovered by patients looking for your expertise with MediFind—our clinician finder that integrates with your website and helps patients find you organically. 
  • Close gaps in care with our robust library of clinical screening tools and customizable patient-outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. 
  • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. 

You’ll also benefit from:

Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. 

Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: 

  • HITRUST CSF Certification

  • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider 

  • Security Organization Control (SOC) 2 Type 2

  • PCI Point-to-Point Encryption (P2PE) 

"Things just seem so archaic when you look back at how we used to do things. With phone calls and paper, there was no way for patients to get through to the office quicker, or to make a payment or schedule an appointment. It's so important to see what we're doing and what we've done and how far we've come." 

– Rose Hudepohl, Practice Administrator, Northeast Cincinnati Pediatric Associates 

Additional resources