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Hosted solution: answers to your most common questions
A: Yes, patching is Greenway’s responsibility in the cloud. We have policies and procedures to ensure that critical, high, medium, and low vulnerabilities are patched on a routine basis.

A: Your practice’s data is replicated to another data center to ensure redundancy. Our policy is to retain the previous 14 backups.

A: All information sent to or from the data center is encrypted — transformed to prevent access by unauthorized parties.

A: Our next-generation anti-virus goes beyond lists of known threats. It monitors system activity based on content and context, looks at traffic coming into the network, and monitors operating systems to identify anything out of the ordinary.

A: Our team routinely tests tools and procedures for our cloud environment. When any kind of threat is detected on any hosted environment, the team can quickly isolate the server. They know who to contact, how to engage law enforcement, and which forensics teams to involve. Greenway handles contracts with outside entities.


Solutions for the challenges you face
Technology and services that seamlessly span the front office, clinic, and billing office to help you deliver exceptional care and meet business goals.