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How a hosted solution helps your medical practice

Greenway’s subscription-based hosted solution is our answer to your security and infrastructure concerns. The cloud-based EHR provides monitoring, automatic updates, and anytime, anywhere access.

Secure servers

Updated constantly to protect against hackers, malware, and other threats, systems reside in a Tier IV facility with N+2 power and cooling infrastructure.

Maintenance and monitoring

We handle upkeep, relieving you of hardware costs and reliance on local backups. Our 24/7 monitoring includes operational and applicational performance.

Return on investment

Hosted applications generally deliver a greater return on investment than on-premise. Hosted solutions often entail low startup costs and fast time-to-value.

Automatic updates

Application version and service pack updates occur in the background, with ongoing monitoring to ensure top performance of the cloud-based EHR.

Designed to withstand

Practices are just as vulnerable to earthquakes, hurricanes, and tornados as any other structure. Cloud hosting environments are designed to withstand disaster.

On-premise versus cloud-based EHR hosting? The answer is becoming more and more obvious. 

"With Intergy, we can take our tablets or take our computer and provide services anywhere, at least in Iowa and Illinois."

Sadhna Jani
CFO for Burlington Neurology and Sleep Clinic in Iowa

Hosted solution: answers to your most common questions

Q: Does Greenway offer software patching?

A: Yes, patching is Greenway’s responsibility in the cloud. We have policies and procedures to ensure that critical, high, medium, and low vulnerabilities are patched on a routine basis.

Q: Does Greenway back up data?

A: Your practice’s data is replicated to another data center to ensure redundancy. Our policy is to retain the previous 14 backups.

Q: Does Greenway offer cloud data encryption?

A: All information sent to or from the data center is encrypted — transformed to prevent access by unauthorized parties.

Q: How do you protect against viruses?

A: Our next-generation anti-virus goes beyond lists of known threats. It monitors system activity based on content and context, looks at traffic coming into the network, and monitors operating systems to identify anything out of the ordinary.

Q: What is Greenway’s approach to incident detection and response?

A: Our team routinely tests tools and procedures for our cloud environment. When any kind of threat is detected on any hosted environment, the team can quickly isolate the server. They know who to contact, how to engage law enforcement, and which forensics teams to involve. Greenway handles contracts with outside entities.

Solutions for the challenges you face

Technology and services that seamlessly span the front office, clinic, and billing office to help you deliver exceptional care and meet business goals.

Our cloud-based framework includes our featured partners. Visit the Greenway Marketplace to see new offerings, details about our partners, and upcoming webinars.