Greenway Health recognizes Phreesia and QueueDr for their collaboration in providing comprehensive support to Greenway Health customers seeking to add value to their practice systems and continually improve clinical, financial outcomes
TAMPA, Florida, Jan. 5, 2018 — Greenway Health, a leading health information technology and services provider, has selected Phreesia as its Partner of the Year for a third time, and has named startup QueueDr as its inaugural Rookie of the Year.
Both healthcare companies are members of Greenway Health’s Marketplace, a one-stop shop that helps customers easily evaluate and implement certified, integrated solutions that add value to their Greenway Health platforms.
“Greenway is proud of all its Marketplace partners, our collaboration with them, and our shared responsibility to enable clinical and financial outcomes for our customers,” said Mark Janiszewski, executive vice president of product management for Greenway Health.
Greenway Health has emphasized collaboration among business partners, customers, and its own employees as a key to better serving its customers and helping today’s practices navigate a value-based care environment. That spirit of collaboration is found among Greenway Health’s Marketplace partners as well.
Janiszewski said, “Phreesia rose to the top based on the popularity of its solutions with Greenway Health customers and its collaborative partnership with us delivering an integrated solution that enhances the customer’s experience.”
Phreesia, a leading patient intake management platform, was named Partner of the Year for a third time based on the number of Greenway customers using its patient intake solutions and its willingness to take part in special projects that benefit all Greenway Health Marketplace partnerships. Phreesia also was selected Partner of the Year in 2014 and 2015.
“It’s a tremendous honor to be named Greenway Partner of the Year for a third time,” said Chaim Indig, chief executive officer for Phreesia. “This recognition is a testament to our strong partnership and our shared goal of enhancing clinical and business outcomes for our mutual clients.”
Phreesia automates the intake process, capturing demographic and clinical information, verifying eligibility and benefits verification, collecting copays and outstanding balances, administering patient surveys, and much more.
More than 700 Greenway Health practices use Phreesia every day. Phreesia sends over 113 million transactions through Greenway’s application programming interface (API) monthly.
Janiszewski said Greenway Health prides itself on working with companies that prove to be industry leaders in innovation. Each Marketplace solution must complete an extensive certification process to show that the integration to Greenway Health’s platforms will provide maximum value to practices and the patients they serve.
The sheer drive and passion flowing from the team at QueueDr, coupled with its hands-on approach to customer satisfaction, inspired Greenway Health to create the Rookie of the Year award.
QueueDr is a web-based platform that automatically fills cancellations, reschedules no-shows and re-books bumped appointments by text.
“QueueDr was an engaged partner in innovation from the word ‘go.’ Its commitment to growing our trusted partnership, collaborating with us during the technical certification process, and our customers’ adoption of its solution, was the inspiration for our new award.”Mark Janiszewski, EVP Product Management, Greenway Health
Greenway Health customers currently use QueueDr’s capabilities to help customers easily fill cancelled appointments. QueueDr sends over 36 million transactions through Greenway’s API monthly.
“When healthcare software companies come together, great things happen,” said Patrick Randolph, chief executive officer for QueueDr. “This award represents the beginning of our journey to bring automation to medical organizations across the U.S. We are honored to receive the Rookie of the Year award and bring relentless innovation to the Greenway ecosystem.”
# # #
About Greenway Health
Improving health is at the heart of Greenway Health’s work. We connect providers to the right information and insights, at the right place and time, so they can make patient-driven care a reality while navigating the ever-changing healthcare system. Greenway delivers exceptional service through a deep team of clinical, financial, and technology experts committed to innovations that keep people healthier and happier. We partner with over 10,000 organizations and 75,000 progressive providers across more than 40 specialties, which translates into more than 100 million lives that are touched by our solutions. All of Greenway Health’s solutions and services are designed to meet our company-wide goals of serving physicians, connecting the industry, and empowering better care. Whether as a customer, strategic partner, or staff member, we invite you to partner with us to create a smarter healthcare system. For more details, visit www.greenwayhealth.com, call (866) 242-3805 or follow Greenway on Facebook, Twitter and LinkedIn.
Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Its innovative SaaS platform engages patients in their care and provides a modern, consistent experience, while enabling healthcare organizations to optimize their staffing and enhance clinical care. To learn more about the benefits Phreesia can bring to your organization, visit phreesia.com.
Cancellations, bumps, and no-shows can wreak havoc on a medical organization’s bottom line. QueueDr fixes that. QueueDr is a web-based platform that automatically fills cancellations, reschedules no-shows and re-books bumped appointments via text — no apps to download. The QueueDr solution uses artificial intelligence to match patients with available appointments, filling gaps in the schedule in 3.4 minutes on average.
QueueDr has partnered with the nation’s leading EMR and PM systems to provide a fully automated solution to their clients — staff will never lift a finger with QueueDr. As the industry’s first truly automated solution, QueueDr is reducing administrative costs in healthcare and helping patients get the care they need, faster.
Joe Brown, 813-202-5050
Director, Content and Communications