Intergy, the company’s EHR platform for innovation, was also named Best in KLAS: Most Improved Physician Practice Product in the mid-sized provider category
TAMPA, Fla., Jan. 31, 2019 – Greenway Health, a leading health information technology and services provider, is pleased to be recognized by KLAS Research as the 2019 Category Leader for Ambulatory RCM Services. This is the second year in a row Greenway has earned the top ranking, edging out five of its competitors for the No. 1 spot.
KLAS publishes the Best in KLAS report annually, ranking healthcare IT software and services vendors across numerous market segments. Based on thousands of interviews, plus feedback from healthcare providers and payers, the KLAS Category Leader distinction recognizes Greenway Revenue Services as the top-ranked choice for revenue cycle management (RCM) for healthcare providers in the competitive ambulatory marketplace.
“We are honored to again be named as a KLAS Category Leader, especially considering how fierce the ambulatory marketplace is for RCM vendors,” said Richard Atkin, CEO of Greenway Health. “This year’s ranking is proof that our customers appreciate our services and expertise.”
Greenway scored 87.8 in the 2019 Best in KLAS: Software & Services report, improving on its 2018 KLAS rank to repeat its status as Category Leader. Demonstrating its commitment to quality and delivery, Greenway analyzes and addresses feedback from revenue services partners to continuously improve service. The jump in score this year is a result of the Greenway team focusing on more consulting and education to deepen customers’ RCM knowledge, facilitating on-site go lives to ensure a quick-start and future success, and leveraging insights from Greenway Clearinghouse Services to improve claim acceptance rates for customers.
“Our team is always looking for new ways to provide services that create value for our customers,” Atkin said. “We work closely with customers to best determine their needs and how we can help them be profitable.”
While tailored to the needs of each customer, every Greenway Revenue Services partnership is designed to maximize practice profitability with Greenway’s painstaking approach to improving key performance areas like billing and claims review. After switching to Greenway Revenue Services, practices typically improve overall revenue by an average of 6 percent.
Greenway offers revenue cycle management services to customers using its electronic health records, including Intergy, the company’s platform for ongoing and future innovation.
Greenway also received other accolades in this year’s Best in KLAS report, including top-five rankings for its patient portal and for Intergy in the 11-75 provider category. Intergy is designed to evolve into the company’s next-generation EHR, which is scheduled for its first release toward the end of this year.
“Category Leaders are committed to providing the very best technology, service, and guidance to providers and payers,” said Adam Gale, president of KLAS. “The Category Leader award carries with it the voice of thousands of providers and payers, highlighting outstanding vendors who have raised the bar.”
“I feel as if Greenway is not just a vendor, but part of our team,” said Dennis Eberhardt, clinic director, Cow Creek Health and Wellness. “They understand us. If something unique happens or we need to change a process, they don’t approach it like a vendor providing a service, but in the spirit of pitching in to complete the task as if they were one of my employees.”
Melissa Jareño, COO of Valley Day and Night Clinic, said she depends on Greenway’s commitment to her practice’s success. “We needed to partner with someone who had the resources to consistently train and educate employees in order to stay on top of everything.”
To prepare its annual Best in KLAS report, KLAS reviews more than 30,000 interviews conducted in the past year with health systems and payers. The full 2019 Best in KLAS: Software & Services report may be viewed at klasresearch.com.
Greenway Revenue Services supports nearly 2,600 providers for more than five million patient visits, resulting in more than $750 million in payments. For more information on the solution, visit https://www.greenwayhealth.com/solutions/revenue-cycle-management.
About Greenway Health
Improving health is at the heart of Greenway Health’s work. We connect providers to the right information and insights, at the right place and time, so they can make patient-driven care a reality while navigating the ever-changing healthcare system. Greenway delivers exceptional service through a deep team of clinical, financial and technology experts committed to innovations that keep people healthier and happier. We partner with over 8,000 organizations and 75,000 progressive providers across more than 40 specialties, which translates into more than 100 million lives that are touched by our solutions. All of Greenway Health’s solutions and services are designed to meet our company-wide goals of serving physicians, connecting the industry, and empowering better care. Whether as a customer, strategic partner or staff member, we invite you to partner with us to create a smarter healthcare system. For more details, visit www.greenwayhealth.com, call (866) 242-3805 or follow Greenway on Facebook, Twitter and LinkedIn.
KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit www.KLASresearch.com.
Greenway Health | Director of Marketing