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HIPAA-Compliant eFax

Solution by Updox

Updox Electronic Fax provides you instant access to send and receive documents from any location or device-removing the expenses of physical hardware and more. With no apps to download, Electronic Fax is ideal for increasing your staff and office productivity and optimizing your document workflow, in a safe and efficient way.

Learn more about this Partner  

Works with:

Intergy
Prime Suite

Categories:

Imaging and Document Management
Workflow Efficiency

eFax is the easy choice for sending and receiving documents while removing the expenses of physical hardware and paper. Documents flow through our secure, HIPAA-compliant inbox, increasing your staff and practice productivity while optimizing your workflow in a safe and efficient way. Improve your workflow - organize and assign ownership/priority to keep documents moving throughout the day. Edit faxes quickly - markup, sign, or break apart documents electronically, without disruptions. Ensure security - send and receive faxes through a HIPAA-compliant inbox with audit trail capabilities.

Not all eFax solutions are HIPAA compliant. You’ll need to find a service that uses point-to-point encryption to protect sensitive information both “at rest” and “in transit.” In other words, digital information must be as safe in storage as it is in transmission. It is also important that all faxes containing Protected Health Information (PHI) have HIPAA-approved cover pages instead of standard MS Word cover sheets. This helps to add another layer of security and ensure that only authorized parties can view the sensitive data being sent over the line. Furthermore, it is recommended to allocate a separate fax line for non-HIPAA materials rather than using one line for both types of documents. By replacing physical hardware and paper with a digital faxing solution, practices can save money and time while increasing workflow efficiency—but only if they choose a purpose-built, HIPAA-compliant eFax solution. Save more time with Advanced Fax Routing now included with our HIPAA-Compliant eFax. New Advanced Fax Routing automatically organizes and assigns ownership or prioritizes faxes to keep documents moving throughout the day. Route information coming from sensitive sources to private queues. With no time spent tagging, your staff can save 4 hours per week, on average. Send important documents such as prescription renewals and lab results to the right people faster.

Benefits of HIPAA-Compliant eFax with Advanced Fax Routing 

  • Improve Workflow 
  • Organize and assign ownership/priority to keep documents moving throughout the day automatically
  • Edit Quickly 
  • Markup, sign, or break apart documents electronically, without disruptions. 
  • Ensure Security 
  • Send and receive faxes through a HIPAA-compliant inbox with audit trail capabilities. 
“It’s rare to find a product that is well-liked by both front office and nursing staff and staff love using Updox. Between five locations, we have 20 staff members checking patients in and out, in addition to faxing, phones and more. Now, they can access everything from Updox inbox. It helps spread the workload between locations and lets us work much more efficiently.”
Natalie Ingle, CHTS-PW, director of operations at The Woman’s Clinic

KEY BENEFITS

Centralized fax administration:

  • Automatic re-sends for busy signals
  • Delivery confirmations
  • Custom cover sheets
  • Easily generate fax history reports
  • Integrate with your EHR/EMR system

HIPAA compliant electronic faxing:

  • Advanced security & encryption
  • Set your own staff access, permissions & security settings
  • Complies with the HIPAA Privacy Rule
  • Complete audit trail & activity log on every fax for full compliance

Streamlined communication:

  • Remotely send, receive & edit documents
  • Assign tasks & send messages to team members
  • Markup, sign, or break apart documents electronically
  • Organize & assign ownership/ priorities to certain documents