Clearwave Patient Check-in Kiosk & Mobile Pre-Check
Solution by Clearwave Corporation
Clearwave is the leading patient self-service registration and insurance eligibility solution in the U.S. market offering a more efficient solution for patient registration and check-in.
- API Certified and HIPAA Compliant
- Patient self-serve kiosk registration
- Insurance verified in real-time
- Patients scan their own driver’s license and insurance cards
- OCR used to read data off of DL and Ins Cards
- Consent/custom forms are executed at the kiosk.
- Co-pays and outstanding balances are collected at the kiosk
- Payments posted automatically
- Multi-language – English and Spanish standard
- Staff is alerted when information is changed or data is inaccurate
Clearwave not only captures registration data (i.e. demographic and insurance) but validates the information when the patient is scheduled and again when the patient checks in. This is a key differentiation to other self service solutions. Across Clearwave’s installed customer base of clinics and hospitals, over 80% of patients choose the Clearwave self-service check-in over the manual paper based process.
Patients prefer using Clearwave’s patient kiosk and mobile precheck solution because it is fast (average registration is less than 3 minutes), easy to use and eliminates redundant paperwork. Registration staff love Clearwave because our kiosk: 1) eliminates the need to scan insurance cards and driver’s licenses 2) collects copays and outstanding balances directly from the patient and posts the payments back automatically 3) eliminates the need to ask patients routine, redundant questions like “has anything changed?”
Clearwave’s customers have realized a 40% to 60% reduction in staff focused on registration, a 90% reduction in registration errors, a 70% reduction of patients time spent in the waiting room, greater than 50% improvement in cash collections, and 70% to 90% reduction in claim denials due to patient data.