
Arrived™
A solution by RevSpring
RevSpring’s Arrived™️ Patient Intake workflow engages patients through intelligent messaging that brings them in the door prepared with accurate registration data. Through a streamlined check-in flow built upon integrated communication tools, staff workflows, and optical character recognition technology, Arrived increases patient self-service rates and upfront collections. By prioritizing automation, both patients and staff enjoy an intuitive and efficient check-in experience.
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RevSpring’s Arrived™️ is a modular solution that increases patient self-service rates and upfront collections. By prioritizing automation, both patients and staff enjoy an intuitive and efficient check-in and point of service experience. The solution spans:
- Patient self-scheduling
- Two-way conversational messaging between your staff and patients
- Automated appointment reminders (Best in KLAS 2024)
- A streamlined patient check-in flow built upon Greenway integrated communication tools, staff workflows, and OCR (optical character recognition) technology
- Virtual waiting room and place in line
Using data to understand each patient, Arrived tailors the intake process to each patient’s unique situation. It pre-populates any information that is already available about the patient, saving time, improving accuracy and creating complete and consistent registration data.
Solution Features
- Digital intake forms
- Patient registration
- Consent capture
- Appointment reminders and patient messaging
- Insurance card and driver’s license capture using OCR technology
- Virtual waiting room
- Check-in monitor
- Patient surveys
Since we implemented the system, our no-show rate has decreased significantly.”
–KLAS Research Study
“We appreciate RevSpring’s patient messaging solutions, especially now because we are very short-staffed. It would be extremely difficult for us to do the job that RevSpring is doing.”
—KLAS Research Study