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Arrived™

A solution by RevSpring

RevSpring’s Arrived™ Patient Intake workflow engages patients through intelligent messaging that brings them in the door prepared with accurate registration data. Through a streamlined check-in flow built upon integrated communication tools, staff workflows, and optical character recognition technology, Arrived increases patient self-service rates and upfront collections. By prioritizing automation, both patients and staff enjoy an intuitive and efficient check-in experience.  

Works with:

Intergy
Prime Suite

Categories:

Patient Acquisition and Engagement
Check-in Solutions

RevSpring’s Arrived™️ is a modular solution that increases patient self-service rates and upfront collections. By prioritizing automation, both patients and staff enjoy an intuitive and efficient check-in and point of service experience. The solution spans:

  • Patient self-scheduling
  • Two-way conversational messaging between your staff and patients
  • Automated appointment reminders  (Best in KLAS 2024)
  • A streamlined patient check-in flow built upon Greenway integrated communication tools, staff workflows, and OCR (optical character recognition) technology
  • Virtual waiting room and place in line

Using data to understand each patient, Arrived tailors the intake process to each patient’s unique situation. It pre-populates any information that is already available about the patient, saving time, improving accuracy and creating complete and consistent registration data. 

Solution Features

  • Digital intake forms
  • Patient registration
  • Consent capture
  • Appointment reminders and patient messaging
  • Insurance card and driver’s license capture using OCR technology
  • Virtual waiting room
  • Check-in monitor
  • Patient surveys

Learn More About Arrived

Since we implemented the system, our no-show rate has decreased significantly.”

–KLAS Research Study

“We appreciate RevSpring’s patient messaging solutions, especially now because we are very short-staffed. It would be extremely difficult for us to do the job that RevSpring is doing.”

—KLAS Research Study