Training available through the Greenway Certified™ program
Ready to take EHR know-how to the next level?
When it comes to working at a medical practice, you can count on running into situations beyond your control. One thing you can control is the level of technology training.
Studies show developing skills can raise levels of employee engagement. Nearly 25% of workers said having opportunities to do what they do best would improve their job satisfaction, and another 5% pointed to training and career development specifically, according to a study from consulting firm BlessingWhite.
You can start by encouraging staff members to read up online. The Office of the National Coordinator for Health IT (ONC) offers a Health IT and Health Information Exchange Basics page with case studies, terms and definitions, FAQs, and other guidance. Greenway Health’s Knowledge Center also allows users to browse resources by topics such as EHR/EMR, regulatory, and population health.
While free resources can supplement on-the-job learning, your practice may be ready to take the next step by enrolling staff in instructor-led training programs such as the Greenway Certified™ program for Intergy users, held in Tampa, Florida. With the guidance of experienced instructors, participants can sharpen their skills and become their practice’s in-house systems experts.
Certification, degrees, and beyond
If you’re interested in certification, there are many avenues. Vendors, vocational associations, and academic institutions may offer certification, as well as degrees. Meanwhile, Greenway Certified™ offers Intergy users a Greenway-specific certification that is valid for two years. A certified user can oversee implementations and upgrades and they can train fellow staff members to use the system, as well.
When a technology snafu happens, there are people who report issues and wait for assistance, and others who take charge. With the right motivation, insight, and instruction, your employees can go from the former to the latter — and from good to great.