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blog November 06, 2023

Experience effortless implementation for enhanced patient care with Greenway Health’s client-centric EHR

Doctors shaking hands
Doctors shaking hands

With technology and patient experience an integral part of patient care, the choice of an Electronic Health Records (EHR) system transcends beyond mere data management. It's about forging a partnership, investing in the future, and ensuring the highest level of patient care. Greenway Health’s Intergy software is not just an EHR; it’s a holistic solution for your technology needs and a partnership to help enable the success of your practice.  

A complete ambulatory platform investing in your future 

Greenway Health gives you the tools for success. Intergy EHR and practice management solutions are designed for every aspect of your practice – from front office to clinical back office. When partnering with Greenway, our team of experts will streamline your office workflows, boost revenue-generating opportunities, and improve the patient experience.  

Throughout our 30+ year history, we understand the healthcare industry continues to evolve and our technologies evolve with it. In a rapidly changing healthcare environment, having a system that can adapt and grow with your practice is invaluable. Intergy offers a comprehensive EHR and practice management solution spanning beyond traditional EHR capabilities. It integrates various aspects of your practice, providing a unified platform for managing appointments, billing, prescriptions, and patient communication. This seamless integration not only streamlines your workflow but also enhances the overall patient experience. 

Your trusted advisor every step of the way 

Choosing the right EHR system is not just about buying software. Greenway Health is hyper-focused on establishing a long-term partnership. With over 30 years of tenure in the ambulatory care space, we understand the ever-changing healthcare industry and help to provide solutions for providers and the patients they serve.  

Each practice experiences unique challenges. Greenway’s Intergy EHR solution and its implementation team work with you to tailor Intergy to your specific needs, ensuring seamless integration and efficient operation.  

Transitioning to a new EHR platform can feel overwhelming. At Greenway, you know exactly what to expect during the transition process and can rest assured you have a team to make the process seamless. 

Now you have a team 

To transition to Greenway, you are assigned a project manager to help manage the implementation process and a dedicated Implementation Consultant (IC) focused on providing guidance, consultation, configuration of your system, and staff training.  

Weekly status calls will be scheduled throughout the implementation process to address project progress, updates, and review any items to ensure a seamless transition. 

Additionally, with Greenway’s conversion services, a specialist will work directly with you to analyze your current data, design a conversion plan, and transfer your data with minimal loss. With Greenway, you have a team. 

woman and man using computer

Tailored training for your unique practice 

Once initial server staging, hardware installation and EDI enrollments are complete, the Greenway Implementation Consultants remotely lead training sessions to all staff members. The training includes administrative setup, clinical setup, billing, and more.  

Our unique training program is a combination of our Virtual Interactive Academy (VIA) sessions and 1:1 sessions led by your Implementation Consultants. These training sessions are based on best practices and tailored to your practice size, workflows, and scheduled based on the availability of your practice’s staff.  

Onsite expertise for a flawless transition 

An Implementation Consultant will be onsite during the week of go live for support. Although your staff has been fully trained, our consultant(s) will also use this week to continue to train and answer any questions.  

Your ongoing partnership for success 

Now that your system is up and running, your dedicated Implementation Consultant will remain your point of contact for up to eight weeks after going live. This ensures optimal use of Intergy in your practice. After that time, you will be transitioned to the support team and our My Greenway portal full of additional training opportunities or communication on upgrades.  

We also welcome you to join our client feedback network through our Early Adopter Program, Client Advocacy Board, or Functional Advisory Board all serving to ensure any product features best serve you and your patients. 

Unparalleled support so you can take care of patients 

Managing servers and upgrading software can be daunting tasks, diverting your focus from what truly matters: patient care. Our Intergy solution is a cloud-based solution using Greenway Secure Cloud. Our cloud-based platform is a simple option including everything your practice needs for success such as patient portal, telehealth, practice analytics, clearinghouse, and much more.  

In addition to the integrated features, Greenway Secure Cloud takes the burden off your shoulders, providing unparalleled support, ensuring regulatory compliance, and helping to mitigate security risks. 

Through timely, automated software updates, Greenway Secure Cloud ensures ongoing compliance regulations are met, relieving you of the need to worry about keeping up with the latest industry standards. Plus, by entrusting your data to a secure and reliable cloud infrastructure, you ensure the confidentiality and integrity of patient information. This peace of mind allows you to concentrate on what you do best – providing the best patient care possible. 

Tenured technology partner unlocking success for your practice 

One of the significant advantages of choosing Intergy and partnering with Greenway Health is the tenure factor. Greenway Health is not just a vendor. We are an industry award-winning company with a proven track record of advanced technology solutions and long-lasting relationships with our clients. This tenure brings a wealth of experience and expertise to your practice ensuring you are implementing industry best practices aimed at meeting your goals.  

Choosing Greenway Health’s Intergy software is more than just adopting an EHR system. It’s about establishing a partnership that empowers your practice, enhances patient care, and ensures a sustainable future. By embracing Intergy, you’re investing in a relationship, a complete ambulatory platform, and the peace of mind that comes with knowing your practice is in capable hands.  

Start your implementation journey today with Greenway!

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