MedStatix Patient Experience Platform

Solution by MedStatix

Using the MedStatix Platform, providers and administrators can identify patient experience issues in real-time and make improvements that directly affect outcomes by monitoring and measuring the patient experience.

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Works with:

Prime Suite


Patient Acquisition and Engagement
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Key Benefits 

  • MedStatix provides eight (8) Specialty Surveys including, Gastroenterology, OB/GYN, Orthopedics, and Urology
  • Reports and Service Recovery data are delivered online or right to your inbox
  • Straight forward pricing of $40/provider/month, no setup fees and no long term contract 
  • 40% Response rate with a 97% completion rate
“I am so pleased that we chose MedStatix to engage our patient satisfaction. I love the ease at which the surveys are sent and the data that is returned. Knowing how we are meeting our patients’ needs and how we can improve is so important.”
Mona Engle, May Grant
“We used the data to look at areas of strength within the practice and to build upon those, we have also used the data to find where we can improve. We’ve used it in a very strategic way to make sure that we are engaging the patient in all aspects of their healthcare."
Mona Engle, CEO of SVWHCG
“MedStatix has allowed us to gather specific data to let us quantify where we are able to push the needle in a positive direction.”
Dr. Michael Del Terzo

The MedStatix Patient Experience Platform is an analytic tool that monitors and measures the patient experience. As soon as the patient checks out, MedStatix will email or text the patient to solicit feedback.

Mobile-friendly data collection tools are used to capture the voice of the patient, delivering vital information to your practice. Data is presented visually in clear charts, allowing for comparative trending and benchmarking. Meanwhile, patient comments offer actionable insights from the voice of your customers.