AI is everywhere in healthcare—but the burden hasn’t moved. Practices still end the day with unfinished charts, disconnected workflows, and revenue lost to missed codes and delayed approvals. That’s because most AI is layered onto systems built for documentation, not execution.

True automation requires intelligence embedded at the foundation—so the encounter triggers documentation, authorizations, and billing in real time instead of downstream clean-up. In this whitepaper, Greenway Health Chief Product and Technology Officer David Cohen explains why bolt-on AI can’t deliver enterprise-wide automation and what it takes to build a platform designed for coordinated execution across clinical and financial workflows.