Project Polaris

A platform built for future generations

Project Polaris is an investment in our customers’ success — and in our business. Greenway launched the initiative following months of gathering input from our customers, who will play a key role in developing the platform through a Customer Advisory Board and Customer Innovation Panel.

The best gets even better

The best features of our current platforms — Intergy, Prime Suite, and SuccessEHS — will be included in the result of Project Polaris. We’re modernizing software with the goal of presenting functionality that will help you reimagine the way you work and how you care for your patients.

A customer-driven initiative takes shape

We design for delight by understanding the jobs our customers perform in their practices every day. Extensive customer site visits helped us identify elements of the patient journey that needed to improve. We call these elements “barriers to care,” and the goal of Project Polaris is to break them down.

Additionally, a Customer Advisory Board and Customer Innovation Panel will guide Project Polaris through strategic consultation and in-depth product testing and feedback.

Meet the CAB members

For customers interested in joining a Project Polaris customer Customer Innovation Panel, visit the My Greenway Portal.

Multiple deployment options

The new platform’s secure, cloud-based deployment model will remove the need for permanent hardware installation. However, we appreciate some practices will desire to move at their own pace, so we will offer virtual private cloud and an on-premise deployment options, as well.

Modern software for a modern practice

An enhanced user interface, new database structure, and other advanced features will make the new platform the ultimate tool to empower practices.

The platform builds upon state-of-the-art architecture to offer new levels of usability, both in terms of ease-of-use and workflow efficiency.
Consistent design patterns enhance usability, with similar parts of the system designed in similar ways to make them easier to learn and transfer across contexts. This helps users focus on the task itself.