Patient engagement tools: Much of the work to prevent and manage diabetes progression happens outside of the exam room, and reliable access to health information can help patients succeed. Greenway Patient is an online portal that equips patients to follow treatment plans using features such as online health record access, education and secure messaging with providers.
Analytics tools: Providers can support care plan adherence using Greenway Health’s analytics software to identify patients with risk factors, such as missing an annual A1c test or protein screening, and intervene early.
Appointment reminder tools: Appointment reminders by phone, text or email ensure patients remember upcoming appointments and tests, so provider schedules stay full and patients stay healthy.
Clinical connectivity tools: The average diabetic takes nearly six medications and sees up to eight providers, each maintaining their own medical records. With clinical information exchange, providers can electronically share patient data with other physicians, specialists and healthcare entities to improve visibility into care plans.
Patient engagement tools: Patients can also take data sharing into their own hands through the online patient portal, which permits patients to securely send their health records to other providers.
Electronic health records: In order for information sharing to be useful, records must be comprehensive. Prime Suite’s electronic health record (EHR) module includes clinical templates for type 2 diabetes, foot ulcers and other diabetes-related visits so providers can maintain focus on patients while efficiently capturing data.
Eligibility verification: Managing diabetes can be expensive for the growing number of patients covered by high-deductible health plans. Greenway Health’s financial tools are designed to manage costs by allowing patients and providers to factor cost into care decisions; features include procedure eligibility screening and formulary checks to determine medication coverage prior to filling a prescription.
Medical billing solutions: Greenway Health’s financial services can help practices empower their patients to take greater financial responsibility of their care by sending collections letters and fielding patient billing questions. The revenue cycle management (RCM) team also trains staff and offers support to help practices collect what they’re owed.