Information exchange tools: Depressed patients can have a large support system, including family members, primary care providers and behavioral health specialists, and uniting that team can benefit patient care. Clinical information exchange tools that allow healthcare professionals to share care plans, prescriptions and other clinical notes can prevent drug interactions, monitor patients for escalations, take the recordkeeping burden off patients or caretakers and, ultimately, help patients recover more quickly.
Patient engagement tools: Patients can take data sharing into their own hands with Greenway Patient, an online portal that allows patients and caregivers to securely send health records to providers.
Electronic health records (EHRs): Electronic data exchange is only useful if the records are comprehensive and accurate. Greenway Health’s EHR solution, Prime Suite, includes features such as depression and anxiety diagnosis templates, and treatment and assessment templates, which can help providers focus on patients while efficiently documenting care.
Eligibility verification: Depression management can be prohibitively expensive for patients, as average out-of-pocket cost for talk therapy is more than $100 per session and 25 percent of patients cite expense as the reason they don’t take their depression medication. Greenway Health’s solutions help control costs by delivering financial information while patients and providers make care decisions; features include insurance eligibility screening and formulary checks to determine coverage prior to filling a prescription.
Medical billing solutions: Greenway Health’s financial services can help increase practice profitability by sending collections letters, processing payments and supporting practices to collect what they’re owed. Our revenue cycle experts can also train staff on how to sensitively work with patients to explain payment expectations.