Analytics tools: Early diagnosis is a key to preventing arthritis progression and analytics tools can help providers proactively identify risk factors such as age, gender, BMI and high cholesterol.
Patient engagement tools: Robust patient engagement tools enable clinicians to help patients manage their risks and conditions with easily accessible education and secure messaging with providers. Through this kind of engagement, providers can promote active lifestyles, healthful diet and other changes that slow the progression of joint inflammation.
Appointment reminder tools: Automated appointment reminders by phone, text or email encourage patients’ adherence to care plans, testing and appointments.
Information exchange tools: The complexities of diagnosing and treating different types of arthritis often lead patients to see many different providers who generate multiple separate health records for the same individual. With clinical information exchange, orthopedists, therapists, primary care providers and other providers can electronically share patient data to improve visibility into care plans.
Patient engagement tools: Patients can also encourage data exchange by securely sending records to providers through Greenway Patient. The portal allows patients to securely and electronically transfer information to providers so they have all the information they need to determine when that patient is overdue for therapy, prescription refills, counseling or other treatment.
Electronic health records (EHRs): For data exchange to be useful, the shared information must be comprehensive. Prime Suite, Greenway Health’s EHR solution, includes clinical templates for Synvisc injection, rheumatology joint pain and other arthritis-related visits to help providers document effectively while staying focused on patient care.
Eligibility verification: Because arthritis is common among patients with other chronic conditions, it can add to the existing burden of high medical bills and increase out-of-pocket expenses. Providers can help minimize expense by factoring cost into clinical choices. For example, Greenway Health’s financial tools include procedure eligibility screening and formulary checks to determine coverage for viscose supplementation and other treatments and medications before prescribing.
Medical billing solutions: Greenway Health has financial tools to help practices maintain profitability as patient responsibility increases. Services include sending collections letters, processing payments and training staff on effective methods for collecting payment at the time of service.