Alert Solutions Automated Appointment Reminders

Solution by Alert Solutions

Alert Solutions empowers healthcare organizations to rapidly deploy all types of automated communications efficiently and securely including email, voice, fax and SMS text messaging.

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Integrates with:

Prime Suite


Patient Engagement
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Key Benefits

  • API Certified Solution
  • Integrated automated appointment reminders within PrimeSUITE
  • Email reminders – HTML templates or text-based
  • Voice reminders – Pre-recorded calls or text-to speech
  • Two-way communication with key press confirmations
  • SMS text messaging reminders
  • Personalization – Automatically merge appointment date and time
  • Comprehensive real-time reporting

The healthcare industry continually faces the challenge of patient no-shows — a problem representing the most significant loss of revenue to healthcare providers. Alert Solutions for Greenway PrimeSUITE provides medical offices with the ability to send automated appointment reminders to patients via email, voice and SMS text messaging.

Implementing an effective and automated patient communication solution enables medical practices to reduce patient no-shows, increase patient engagement, free up valuable staff time, streamline patient communication and increase practice revenue.