Federally Qualified Health Centers

Federally Qualified Health Centers (FQHCs), also commonly referred to as Community Health Centers (CHCs), provide a wide range of healthcare services to underserved or low-income populations based on a sliding scale or ability to pay, and is a proven safety net initiative administered by the Centers for Medicare and Medicaid Services (CMS) and the Bureau of Primary Healthcare.


As a federal entity, FQHCs are being required to adopt electronic health records (EHRs) by 2015, and are included in provider incentive programs such as meaningful use.

The approximately 1,500 non-profit FQHCs in America see a high volume of patients of wide-ranging needs both in family medicine and specialties such as pediatrics, women’s and behavioral health, internal medicine and physical therapy.

This creates a need for an EHR that provides a wide range of specialty templates such as the PrimeSUITE® patented templating solutions that currently serve 30 specialties and subspecialties. These health centers also demand an EHR that can compile reports tracking patient care to satisfy regulations and funding, and can provide coinciding reports on payment and financial tracking that require integrated practice management capabilities.

As part of Greenway’s mission to improve healthcare delivery and population health on a national scale, we have dedicated functionality that serves the FQHC mission.

As care coordination and quality measures continue to emerge, the FQHC market is also involved in the formation of a national health information network through the FQHC Advanced Primary Care Practice demonstration project, which is an Affordable Care Act initiative launched by the Department of Health and Human Services (HHS). This project will test the level of effective care coordination between doctors and other healthcare providers, and ultimately paying $42 million to approximately 500 health centers over the next three years.

“FQHCs provide essential primary care services to seniors and others in underserved communities,” said CMS Administrator Donald Berwick. “This project will go a long way toward creating comprehensive and coordinated healthcare opportunities for the many people with Medicare who rely on FQHCs as their primary medical providers.”