A commitment to serve is at the very foundation of why people go into healthcare, as well as join innovative health IT companies such as Greenway Health™. It’s one of Greenway’s pillars to enable its customers to grow and thrive
CARROLLTON, Georgia, Jan. 14, 2016 — Nowhere is this laser focus on service more critical than in revenue management, where busy and cost-constrained providers are increasingly trusting their very financial livelihood to an outside company. This close partnership enables providers to spend more time focused on why they went into the field of medicine in the first place — to deliver high-quality, effective care that improves people’s lives.
“There’s such a huge opportunity today to look at managing the revenue cycle differently than we ever have before,” says Tina Graham, Greenway senior vice president of revenue services. “Traditionally, medical practices have looked at it as almost a brute force kind of role…from billers filing claims to arguing with payors over denials. Now, we show clinics how, together, we have a really cool opportunity to be smarter about it, and use innovation to get good results.”
In the second of a multi-part series, HIT Leaders & News magazine interviews Graham to discuss about the value of the company’s commitment to its motto of serve, connect, care and how that impacts Greenway’s ability to improve its customers’ financials, cope with an increasing risk-sharing, value-based reimbursement environment, ICD-10 coding changes and other challenges that can mean the difference between failure and being wildly successful.
Read the full article and hear audio excerpts
Read part 1 - Becoming a key guide toward the future of healthcare
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About Greenway Health
Improving health is at the heart of Greenway Health’s work. We connect providers to the right information and insights, at the right place and time, so they can make patient-driven care a reality while navigating the ever-changing healthcare system. Greenway delivers exceptional service through a deep team of clinical, financial, and technology experts committed to innovations that keep people healthier and happier. We partner with over 10,000 organizations and 75,000 progressive providers across more than 40 specialties, which translates into more than 100 million lives that are touched by our solutions. All of Greenway Health’s solutions and services are designed to meet our company-wide goals of serving physicians, connecting the industry, and empowering better care. Whether as a customer, strategic partner, or staff member, we invite you to partner with us to create a smarter healthcare system. For more details, visit www.greenwayhealth.com, call (866) 242-3805 or follow Greenway on Facebook, Twitter, Youtube and LinkedIn.
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Greenway Health
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