The Greenway Blog

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Most Popular Healthcare Posts of 2014 — and What They Will Mean to Your Practice in the New Year

Greenway-Blog-Best-of-2014A quick glimpse behind us sometimes can reveal what we can expect in the future. If you look at the past year through the lens of the Greenway blog, you’ll see several main themes setting the scene for the upcoming year — all to be played out, day after day, within your practice.

Here are a few of Greenway’s most popular topics of the past year, and what they might mean to providers in 2015.

The ICD-10 waiting game

In 2014, the transition to ICD-10 was delayed until Oct. 2015. For some, that brought an understandable sigh of relief — the transition from approximately 14,000 codes to more than 60,000 will inevitably bring payment delays and claim denials.

In a recent post, we urge you to keep in mind that while the shift will almost certainly bring struggles, with the right preparation, your practice can be ready for the ICD-10 transition. The changeover doesn’t have to be painful. And your practice can actually benefit from the ICD-10 delay if you take advantage of the extra time to implement additional preparation strategies.

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Working together, new Congress can advance health IT legislation

capitol-hillThe Republican takeover of the Senate should not disrupt — and could actually benefit — the momentum of several pending bills focused on healthcare delivery and payment reform through health IT components.

Putting aside contentious aspects of the Affordable Care Act (Obamacare), the Republican majority in the Senate still isn’t enough to constitute a super majority able to pass legislation unimpeded — meaning that congressional Republicans, Democrats and the White House will have to work together on specific legislation. Again, that’s good news since several major bills impacting health IT already have bipartisan sponsorship and support, including:

  • Meaningful use — A bipartisan bill from the House Energy & Commerce committee seeks to allow a 90-day reporting period for 2015 instead of the entire calendar year of data collection that is currently required.
  • SOFTWARE Act — This bill would establish a risk-based hierarchy framework approach to the use of health IT solutions aimed at patient safety, and would preclude the FDA from establishing regulatory oversight. A companion bill, the MEDTECH Act, should be introduced by the end of the year.
  • SGR Modernization Act —This bicameral bill aims to phase out fee-for-service payments in favor of a quality- and value-based structure that incorporates key elements of meaningful use reporting, interoperability gains and patient engagement. There’s increasing support from the healthcare and health IT sectors to move this legislation forward before the new Congress convenes on Jan. 3. Otherwise, lawmakers have until March 31 to pass this bill or a variation of it, or face yet another Medicare payment patch that would do little to advance quality or decrease healthcare costs.

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Greenway Marketplace: December 2014 Update

Greenway Marketplace December 2014 UpdateHas ICD-10 become a dreaded term in your office? For many practices, the coming transition is a constant reminder of all the work to do to continue getting paid under the new code set.

To relieve some of those worries, Greenway’s Marketplace partner TrustHCS arms physicians with comprehensive ICD-10 information and updates, and provides a help desk for additional questions.

This month’s guest blog comes from Deborah Robb, director of physician services at TrustHCS.

In preparation for the October 2015 transition to ICD-10, we have been bombarded with messages of how ICD-10 will improve data collection and research in the healthcare industry, and that moving to the new standard will help our nation “get with the times” and join the majority of health organizations around the world that have already made the shift.

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Comparing EHRs: What to look for when evaluating the effectiveness of electronic health records

ehr-comparisonThere’s no standardized way of comparing electronic health record (EHR) solutions. Each unique practice has different workflows, organizational structures and staff expectations that influence the way a software solution will work within the office. What works for one practice may not work for another — and for EHR buyers, that can spell confusion.

According to a recent article in the Journal of Comparative Effectiveness Research, rather than comparing the overall effectiveness of EHRs within established environments, solutions should be judged on specific features, functions and clinical processes.

While there’s no concrete list of features that prospective EHR buyers should compare, the article proposes a few recommendations.

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For Care Providers, It Pays — Literally — to be Proactive

be-proactive-signAs a care provider, you’ve probably asked patients the same set of questions time and time again: Do you exercise? How’s your diet? Any medical problems run in your family?

That’s because you want your patients to focus on preventive care — by exercising regularly, eating healthy, and coming to you for regular screenings and tests before any potential health issues become actual health issues. As a whole, physicians are focusing more on helping patients maintain good health, rather than simply waiting until treatment of bad health is necessary. That’s a proactive approach to patient health — and it’s one of the biggest movements in primary care today.

But it’s not just patients who need to learn to think proactively.

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Greenway Marketplace: November 2014 Update

Marketplace-Blog-Update-icon-novemberIn today’s world, chances are your biggest concern as a practice is improving office productivity and figuring out how to get the most bang for your buck. By adding a point-of-service solution paired with your Greenway Health EHR, you can not only speed up your check-in process but also help your practice receive the maximum amount of collections.

Our guest blog this month comes from Marketplace partner Phreesia.

Please note: Phreesia is only available for Greenway PrimeSUITE and Intergy users.

It’s never been harder to collect patient payments and maintain profitability. Consider the following:

  • 30% of patients leave their clinician’s office without making a payment
  • It takes an average of 3.3 billing statements before a patient’s outstanding balance is paid in full
  • Practices only collect $15.77 for every $100 owed once bad debt is turned over to collections
  • Patient responsibility has more than doubled in the last seven years, now accounting for 32% of practice receivables
  • Many practices are forced to write off as much as 50% of patient balances as bad debt

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